Schedule going ot worng email address, Remiders not being sent
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| Schedule going ot worng email address, Remiders not being sent |
Posted on Jun 3 2006 at 10:54am by selkie
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| Hello -- I am still not getting my reminders sent to my current e-mail address. Schedules, and the movie discriptions are still going to my old e-mail address even though I changed it months ago.
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| Re: Schedule going ot worng email address, Remiders not being sent |
Posted on Jun 5 2006 at 6:34pm by mcsimon2
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Hello from me, too. My e-mail address has changed, my profile shows the new address, but the schedule is going to my old e-mail address.
Gilda
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| Re: Schedule going ot worng email address, Remiders not being sent |
Posted on Jun 15 2006 at 1:19pm by Administrator
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Hello Gilda,
Thank you for your cooperation and we have removed the requested e-mail from our e-mail database.
Please sign-up for a reminder (picking whatever the first reminder on the schedule page is will speed up the process) and tell us if the removal of this address did actually solve our problem.
Again, thank you for your cooperation.
- Sundance Channel
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| Re: Schedule going to wrong email address, Remiders not being sent |
Posted on Jun 15 2006 at 9:04am by Administrator
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Hello,
It appears that through some kind of fluke, our members database did not update our email data base in your specific case. We have not been yet able to replicate the problem, but we were able to delete your old email address from the database. You should no longer receive email at the hotmail address you specified.
Please try setting up a reminder and let us know if you receive it at your new address.
If we have not yet solved your problem, please reply to this post.
- Sundance Channel
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| Re: Schedule going to wrong email address, Remiders not being sent |
Posted on Jul 17 2007 at 6:18pm by deaconew
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| You folks are just terrible! I need you to delete my old email addresses of ew.hopper@gmail.com and dcnhopper@gmail.com and please send schedules to my sign in email address edgarhopper@gmail.com!
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